Privacy Policy
ARBT Engineering Services Privacy Policy
ARBT Engineering Services (“we”, “our”, “us”) is committed to protecting your personal and project-related information while delivering our 3D Drawing, GA Drawing, and Shop Drawing services. This Privacy Policy explains how we collect, use, store, and protect your data when you engage with us. By using our services or website, you agree to the practices described in this policy.
Information We Collect
We collect personal and project information that is necessary to provide high-quality engineering services for 3D Drawing, GA Drawing, and Shop Drawing.
Personal information may include:
- Name and contact details (email, phone number)
- Company name and role
- Billing and communication address
Project information may include:
- Drawings, models, sketches, and reference files
- Technical specifications, dimensions, and material details
- Notes, comments, and special instructions for 3D Drawing, GA Drawing, or Shop Drawing
Website and usage data may include:
- IP address, browser type, and device information
- Pages visited and interaction with our website
- Cookie and analytical data used to improve performance and usability
How We Use Your Information
We use the information we collect strictly for professional and service-related purposes, including:
- Delivering 3D Drawing, GA Drawing, and Shop Drawing services according to your project requirements
- Communicating with you about proposals, clarifications, approvals, and project updates
- Preparing quotations, invoices, and other commercial documentation
- Ensuring accuracy, coordination, and quality in our engineering deliverables
- Maintaining records for support, revisions, and legal or accounting purposes
- Improving our website, services, and customer experience
We do not sell, rent, or trade your personal data to any third parties.
Sharing of Information
Your information is shared only when required to complete your project or comply with legal obligations. This may include:
- Internal engineers, modelers, and drafting team members working on your 3D, GA, or Shop Drawings
- Trusted external partners or consultants involved in project delivery, when necessary
- Regulatory or legal authorities if required by law or official request
Any third parties receiving data are expected to handle it with confidentiality and professional care.
Data Security and Retention
We take reasonable technical and organizational measures to protect your personal and project information from unauthorized access, misuse, or loss. These measures may include secure storage, access controls, limited user permissions, and regular backups.
While we strive to protect all information, no system is completely risk-free, and we cannot guarantee absolute security. We retain personal and project information only for as long as necessary to:
- Complete the agreed ARBT Engineering Services
- Comply with legal, regulatory, or accounting requirements
- Support future modifications or revisions if requested by you
Your Rights and Choices
You have control over your personal information. Subject to applicable laws, you may:
- Request access to the personal information we hold about you
- Ask for corrections or updates to inaccurate or incomplete data
- Request deletion of your personal or project information, where feasible
- Withdraw consent for certain types of communication
To exercise any of these rights, please contact us using the details given below. We will respond within a reasonable timeframe.
Cookies and Third-Party Links
Our website may use cookies and similar technologies to enhance user experience, remember preferences, and analyze site performance. You can control or disable cookies through your browser settings, although some features of the site may not function properly if cookies are disabled.
Our website may also contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites and encourage you to review their privacy policies separately.
Contact Us
If you have any questions about this Privacy Policy, or how we handle your information in relation to 3D Drawing, GA Drawing, or Shop Drawing services, please contact:
ARBT Engineering Services
Email: contact@arbtprefab.com
Phone: (07) 21115469
Website: https://engineering.arbtprefab.com/
Address: 1110 172 Grey Street, South Brisbane, QLD 4101. Australia